Question 1

What types of appointments can be completed through telehealth?

Accepted Answer

Lynn Family Vision currently uses telehealth primarily for Calm & Clear consultations and select specialty-care re-evaluations or follow-up visits. Telehealth is not intended to replace a comprehensive eye examination or testing that requires specialized in-office equipment.

Question 2

Can I get Calm & Clear through a telehealth consultation?

Accepted Answer

For eligible patients, yes. During a virtual consultation, a provider can review your symptoms, history, visual triggers, and daily visual demands and discuss whether Calm & Clear may be an appropriate visual-support option. If additional examination or testing is needed, an in-office visit may be recommended.

Question 3

Can my neuro-optometric re-evaluation be completed virtually?

Accepted Answer

Some re-evaluations may be appropriate for telehealth, particularly when the primary purpose is to review symptoms, functional progress, tolerance for activities, or the current treatment plan. Your provider will determine whether a virtual visit is appropriate based on your individual needs.

Question 4

Can objective neuro-ocular testing be performed through telehealth?

Accepted Answer

Not all of it. Many of the objective measurements used at Lynn Family Vision require specialized equipment and must be completed in the office. If repeat testing is needed to measure changes in eye movements, visual processing, or other functions, we may recommend an in-person re-evaluation.

Question 5

Do I need to be an existing Lynn Family Vision patient to use telehealth?

Accepted Answer

Not necessarily. New patients may be able to use telehealth for a Calm & Clear consultation. Telehealth re-evaluations are generally intended for established specialty-care patients whose initial evaluation and appropriate testing have already been completed.

Question 6

Can I use telehealth if I live outside Kentucky?

Accepted Answer

In most cases we can perform Telehealth services from where you are. Telehealth availability depends on where the patient is physically located at the time of the appointment, the provider's licensing requirements, and the type of care being provided. To be sure, our team can determine whether we are able to provide a telehealth visit based on your situation.

Question 7

What happens during a telehealth re-evaluation?

Accepted Answer

Your provider will review changes in symptoms, daily function, treatment progress, and areas such as reading, screen tolerance, work, school, physical activity, or visually demanding environments. Based on that discussion, the provider can make recommendations and determine whether additional treatment or in-office testing is appropriate.

Question 8

What happens if my provider decides I need an in-office examination?

Accepted Answer

Telehealth can help determine the appropriate next step, but it does not replace testing that must be performed in person. If your provider believes an eye examination, objective neuro-ocular testing, or other hands-on evaluation is needed, we will recommend an in-office appointment.

SPECIALTY CARE FROM HOME

Telehealth Specialty Vision Care

TWO TELEHEALTH PATHWAYS

Telehealth Specialty Vision Care

PATHWAY 01

Calm & Clear Consultation

PATHWAY 02

Specialty Care Re-Evaluation

Visual Comfort Consultation From Home

FOR EXISTING PATIENTS

Telehealth
Re-Evaluations

Not every follow-up requires a trip to the office. For selected established patients, a telehealth visit may be appropriate to review symptoms, progress, functional changes and the ongoing care plan.

When objective testing needs to be repeated, we will recommend an in-office re-evaluation.

HOW IT WORKS

Schedule. Connect. Review. Next Step.

Frequently Asked Questions

What types of appointments can be completed through telehealth?

Can I get Calm & Clear through a telehealth consultation?

Can my neuro-optometric re-evaluation be completed virtually?

Can objective neuro-ocular testing be performed through telehealth?

Do I need to be an existing Lynn Family Vision patient to use telehealth?

Can I use telehealth if I live outside Kentucky?

What happens during a telehealth re-evaluation?

What happens if my provider decides I need an in-office examination?

CONVENIENT SPECIALTY ACCESS

See If Telehealth Is Right for Your Visit

Privacy Policy

Terms & Conditions

SPECIALTY CARE FROM HOME

Telehealth Specialty Vision Care

TWO TELEHEALTH PATHWAYS

Telehealth Specialty Vision Care

PATHWAY 01

Calm & Clear Consultation

PATHWAY 02

Specialty Care Re-Evaluation

Visual Comfort Consultation From Home

FOR EXISTING PATIENTS

Telehealth Re-Evaluations

Not every follow-up requires a trip to the office. For selected established patients, a telehealth visit may be appropriate to review symptoms, progress, functional changes and the ongoing care plan. When objective testing needs to be repeated, we will recommend an in-office re-evaluation.

HOW IT WORKS

Schedule. Connect. Review. Next Step.

Frequently Asked Questions

What types of appointments can be completed through telehealth?

Can I get Calm & Clear through a telehealth consultation?

Can my neuro-optometric re-evaluation be completed virtually?

Can objective neuro-ocular testing be performed through telehealth?

Do I need to be an existing Lynn Family Vision patient to use telehealth?

Can I use telehealth if I live outside Kentucky?

What happens during a telehealth re-evaluation?

What happens if my provider decides I need an in-office examination?

CONVENIENT SPECIALTY ACCESS

See If Telehealth Is Right for Your Visit

Telehealth
Re-Evaluations

Not every follow-up requires a trip to the office. For selected established patients, a telehealth visit may be appropriate to review symptoms, progress, functional changes and the ongoing care plan.

When objective testing needs to be repeated, we will recommend an in-office re-evaluation.